The VARIA TAX-FREE Services provides the opportunity for customers from countries outside the European Union to
easily get a refund of the value-added tax paid on goods purchased in our store.
Furthermore, corporate customers from the European Union have the opportunity to complete their purchase free of tax already during the ordering process.
Prerequisites for Tax-Free Shopping
easily get a refund of the value-added tax paid on goods purchased in our store.
Furthermore, corporate customers from the European Union have the opportunity to complete their purchase free of tax already during the ordering process.
Prerequisites for Tax-Free Shopping
Companies Based in the European Union
You only need a vaid VAT identification number (VAT ID) and the correspnding address in you customer account.
Go to "View customer account" and "My Address Book" and enter your VAT ID under the corresponding address (see orange frame). The VAT ID will be checked for validity after you entered the required data or signed in. Your customer account settings will then be changed accordingly.
Note on pricing status change after sign-in
Error message in case of wrong input
Please note: In case your pricing status won′t be changed to "tax-free" even though you have entered a valid VAT ID, you may still continue with and complete your purchase. Please contact shop@vandepot.de after you have completed your order.
Important note: Order corrections for VAT refunds are only possible until the 19th of the following month.
After successful verification, the pricing status in your customer menu should automatically change to "tax-free".
In case an error occurs while verifying your VAT ID, you will see this message, which will redirect you to the data that needs to be corrected.
Please note: In case your pricing status won′t be changed to "tax-free" even though you have entered a valid VAT ID, you may still continue with and complete your purchase. Please contact shop@vandepot.de after you have completed your order.
Important note: Order corrections for VAT refunds are only possible until the 19th of the following month.
Customers Based Outside the European Union
In case you want to export delivered goods to countries outside the European Union yourself, you may simply use our TAX-FREE Service.
In order to get the value-added tax refunded after returning to your home country, you simply have to take the following steps:
1. Shopping
On delivery of the goods, you will receive a VAT invoice.
2. Stamping
When you are leaving the country and travel back home or continue your travel to other countries, you have to present the purchased goods, the original invoice and your passport to customs, where the tax invoice issued by VARIA will be stamped.
3. Refund
Please send your VARIA invoice stamped by the customs authorities together with the completed export and procurer certificate by mail to:
VARIA System GmbH
- TAX FREE -
Dr.-Salvador-Allende-Straße 191
09119 Chemnitz
Instead of the export and procurer certificate you can also send a copy of your passport (or trading license for companies) together with the stamped invoice.
Please make sure to also specify your bank account details in order to get the value-added tax refunded.
After having received and checked your documents, we will remit the tax amount to your account immediately or credit it to you on request.
Important documents for tax exemption:
Information leaflet from the German Federal Ministry of Finance
Form of export certificate and procurer certificate
In order to get the value-added tax refunded after returning to your home country, you simply have to take the following steps:
1. Shopping
On delivery of the goods, you will receive a VAT invoice.
2. Stamping
When you are leaving the country and travel back home or continue your travel to other countries, you have to present the purchased goods, the original invoice and your passport to customs, where the tax invoice issued by VARIA will be stamped.
3. Refund
Please send your VARIA invoice stamped by the customs authorities together with the completed export and procurer certificate by mail to:
VARIA System GmbH
- TAX FREE -
Dr.-Salvador-Allende-Straße 191
09119 Chemnitz
Instead of the export and procurer certificate you can also send a copy of your passport (or trading license for companies) together with the stamped invoice.
Please make sure to also specify your bank account details in order to get the value-added tax refunded.
After having received and checked your documents, we will remit the tax amount to your account immediately or credit it to you on request.
Important documents for tax exemption:
Information leaflet from the German Federal Ministry of Finance
Form of export certificate and procurer certificate
